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FAQsGeneral
Yes; request a user account:
Result: The Registration page appears.
Click Forgot your password? on the Login page. Enter your user name in the box provided; then click Submit. Your password will be emailed to you shortly.
If your version of Silverlight is older than 5.1.o, uninstall Silverlight and reinstall the latest version:
This page will also tell you if your machine, operating system, and browser are compatible with Silverlight.
The following information has been migrated over to the new AP Archive portal:
Click the Welcome <your_name> menu at top right; then select:
All settings, except for the new My Deals feature, have been migrated over from the original AP Archive site.
Click My Workspace. All migrated folders reside in the My Old Folders Project in the My Projects tab. Now, you can copy the stories in My Old Folders into another project, as well as perform other actions. Using Licences
You must have a licence from AP Archive to use any of our footage in your production, such as your television programme or on your website. Request a licence online, or sign up for a subscription or meter. Then, you will be given access to download footage against that licence. You can request a licence for your production from the Order History page. You must have an approved licence before you can request any master footage. If you do not have a licence, you will be prompted to create one. To enquire about a subscription or meter licence, please contact your Sales representative. To request a licence:
Some broadcasters have multiple licence rights, so select the one that is applicable for your production. If your broadcaster doesn’t appear in the Commissioned by menu, or you are not requesting the licence for a broadcaster, please select either Other or Not Applicable. If Commissioned by is Other or Not Applicable, then additional licence details appear:
Viewing Your Deals (Subscription and Meter Licences only)To view the details of your subscription and meter licences, click your name in the top navigation; then select My Deals. A deal consists of a predetermined agreement between your organisation and the AP. Each deal specifies a combination of the deal type, content access and the terms associated with content access, such as the length of the access (Licence Period) and how the content can be used (Platform).
Viewing "Other" LicencesTo view the approved licences that you requested via the AP Archive site, click Order History at top right; then click the Licences tab. Licences that you created are designated by Licence Type = Mindec.
Your ability to request specific content is dependent on the terms of your agreement with AP Archive. If you are interested in using footage that is not part of your subscription, you will need to request a separate licence for the usage. Once your licence has been approved, you may request and download the footage.
Click Welcome
<your_name> at top right
Once you have reached your meter limit, you cannot request more footage. To extend your download limit, please contact your Sales Representative. Alternatively, you can request a licence via the AP Archive site for usage separate from your meter. Once your licence has been approved you may request and download the footage.
No. You cannot roll over any unused metered downloads. Please try to use your metered downloads within the given month. If this is a consistent issue, please contact your Sales representative to renegotiate the terms of your contract.
Your My Deals page is blank if you do not have any subscription or metered licence agreements with the AP. In this case, you would select Other in the Payment menu when requesting footage; then either select a licence that you requested or request a new licence. You will be invoiced later for these downloads. Keep in mind that you must declare story usage for all downloads that are not assigned to subscription or meter licences. Searching for Stories
Keyword/Phrase SearchEnter the keyword(s) or search query in the Search box, then click Search (or press <Enter>). A more specific search query will eliminate many undesired hits, yielding fewer search results. View search tips for more information about creating search queries. Story Number SearchYou can also search for stories by story number by entering: storyid=<storyNumber> (for example, storyid=786997). Do not use spaces before or after =. To search for multiple stories, enter: storyid=(<storynumber1> or <storynumber2>); for example, storyid=(786997 or 726260). Current Topics Search
Option 1: Using the Advanced Search dialog: Enter a search term into the Search box; then click Advanced. Narrow your search results using one or more of the following search filters, then click Search from either dialog or near the Search box:
Option 2: Using the filters on the search results page
If you navigate from the search results page, all search filters are persisted when you return.
Select the appropriate subscription licence from the My Subscriptions search filter from the search results page or the Advanced Search dialog. Three different search experiences exist when using the My Subscriptions filter:
The My Subscriptions filter defaults to Search All AP Archive; there are no subscriptions assigned to select.
By default, AP Archive searches the entire archive database. Once a subscription is selected, use the Inside Subscription and Outside Subscription tabs to toggle between their associated search results.
By default, AP Archive searches through all of your subscriptions. Once a specific subscription is selected, use the Inside Subscription and Outside Subscription tabs to toggle between their associated search results. The Search All AP Archive option does not appear for subscription-only users. To facilitate your news research, our skilled AP Archive personnel has grouped the most significant current and past important news stories into:
These collections are sorted by specific event for easy accessibility. Only selected AP Archive personnel are allowed to manage these stories; however, you are allowed to add stories retrieved from these collections into Clipbins.
To search for content from our AP Compilations, click the AP Compilations menu at top right; then select the compilation link to open its landing page. The first two categories in the compilation appear on the landing page. Click View All beside the compilation's category name to see all stories within the category or click View All <Compilation Name> Compilations at bottom to see all of the compilation's categories on a single page. To view stories from a different category within this compilation, click a link from the left pane. A Partner is a video content owner, typically a broadcaster, whose content is included in the Archive and AP Archive can licence video on that Partner’s behalf. AP Archive may have rights to licence the content worldwide or in specific territories only.
Browsing the Partner Pages Click the Partners menu at top right; then select the Partner's link. The Partner's home page appears. Select Partners
Searching for Partner Content Use the Partners search filters from either the search results page or the Advanced Search dialog to narrow your search results by one or more specific Partners. Viewing Search Results
Story action icons
If you click the Back button of your Web browser to return to the search results, the search filters are preserved and you are returned to the exact page of the search results that you were on prior to opening the Full View.
Yes. Use the links
in the breadcrumb trail at top left of either the search results or
Full View page. Click In addition, you can use the breadcrumb trail to navigate back to previous pages; for example, to return to My Workspace while viewing Clipbin contents.
Then, click
The email recipients do not need to be signed in to access individual shared stories or Clipbins. However, they are prompted to sign in if they want to copy or move stories from the shared Clipbin into another Clipbin. If the email recipients are non-registered AP Archive users, they will have limited Clipbin functionality.
Yes. Click Export in the Action toolbar. Then, specify how many pages of search results to export to MS Excel. Save the exported search results to your local machine.
Yes. Click (#) Selected at top right, where # represents the number of stories that you selected. The most recently selected stories appear at the top of the My Selections page. This feature is especially helpful if you have selected multiple stories from various pages across different search queries. Using My WorkspaceMy Workspace allows you to select desired stories from the search results and store them in separate Projects so that you can either:
Each Project is further organised into separate Clipbins that contain the actual corresponding story items. For instance, you may have a Sports Project that contains Clipbins for each Sports type that you are interested in, such as Tennis, Baseball and Basketball. There are two ways that you can access My Workspace:
Click Create a New Project from either the home page or the My Workspace page. All Project names must be unique. In addition, you can also create a Project when you add a story to a Clipbin. Click My Workspace In addition, you can also create a Clipbin when you add a story to a Clipbin.
Option 1: Add a story's entire footage: Click
You can add the story to multiple Clipbins; however, an error message appears if you attempt to add the story to a Clipbin where it already exists. Option 2: Add the entire footage of multiple stories: Select multiple stories from the search results;
then click Option 3: Add a portion of the story's footage (video clip): In the Full View, adjust the Clip In and/or Out times by sliding the start/end sliders on the video clipper or by specifying the start/end times in the corresponding In/Out boxes. Then, click
Yes. Click
You can move one or more stories from one Clipbin into another; however, an error message appears if you attempt to move the story to a Clipbin where it already exists. About Inactive Projects:
About Shared Projects:
The Action toolbar allows you to perform batch operations (actions on multiple stories). Most story actions can also be performed on multiple stories. Story action icons
Viewing NotificationsA notification is an AP Archive alert that indicates a change, such as the state of a Project (new stories or comments added to it) or the approval/denial of a request (licence or footage). There are 10 types of notifications.
To view a listing of all notifications, click View All Notifications at bottom to open the Notifications page. To view more details about a specific notification, click it from the page. Yellow highlighting appears on page items that were previously reviewed.
AP Archive provides up to 10 different types of notifications:
You can only turn off comment notifications for shared Projects. To show/hide show the shared Project comments: Open the Project's main page. Then, click the Unfollow link beside your name (Me) in the Collaborators list at lower right.. Then, click the Unfollow link beside your name (Me) in the Collaborators list at lower right. When you are ready to begin receiving the notifications again, click Follow. Using Project CollaborationCollaboration allows you to view and share stories with other users. You can use comments as a way to communicate ideas/suggestions about specific Projects or stories. As a Project owner, you can view/add/delete all of your Project's comments. As a collaborator, you can view/add/delete comments to any Project that you have been assigned. All projects that you are a collaborator for appear in My Workspace's Shared tab.
You cannot add a collaborator to a Project that you do not own. To designate someone as a collaborator:
Comments can be viewed from one of the following places:
By default, the two most recent Project comments are always displayed. Click View (#) Project Comments to view all Project comments; click View Less to return to the default state.
By default, the two most recent story comments are displayed for the very first item in the Clipbin; all other comments are completely collapsed. Click View (#) Comments to view all comments for the story; click View Less to return to the default state.
Enter your comment text into the comment text box; then click <Enter>.
Move the mouse over the desired comment; then
click As a Project owner, you can delete anyone's comments. However, as a collaborator, you can only delete comments that you added.
A new notification entry appears in the Notification menu.
Yes. Share the story or Clipbin as you would normally. The story and Clipbin viewing experience differs slightly from that of a registered AP Archive user, including limited functionality and (for Clipbin sharing) a different Clipbin/Project page view with limited functionality and Register and Login links at the top of the page. Sign in or register for an account to obtain full Clipbin functionality.
You can only turn off comment notifications for shared Projects. To show/hide show the shared Project comments: Open the Project's main page. Then, click the Unfollow link beside your name (Me) in the Collaborators list at lower right. When you are ready to begin receiving the notifications again, click Follow.
Click When you show the comments again, the comment display returns to the state in which it was when you hid the comments. For instance, if the comments for two of the Project’s stories were expanded, then the comment display is returned to this state. Requesting Footage
If Delivery Method is anything other than Online Download, then additional footage details appear:
File name format: <story#>_<title>_Screener_<file standard>.mpg
For Licence Type, select the appropriate licence to charge the download to. If Delivery Method is anything other than Online Download, then additional footage details appear:
If Production is Create new Production, the an additional detail appears:
If desired, you can request only a portion of a story's footage. The status of your footage requests (or download links) can be seen on the Order History page.
A screener download is available for 14 days;
a master download is available for 72 hours. After these durations,
the corresponding
Specify the details in the Request Footage window. Select a subscription licence name from the Licence Type menu.
Specify the details in the Request Footage window. Select a meter licence name from the Licence Type menu.
Specify the details in the Request Footage window. Select Other from the Licence Type menu; then select the licence name from the Licence menu. The Licence menu contains a list of all approved licences that you requested via the AP Archive site. If you need to request a new licence for this footage request, click My Licences. You will be invoiced later for your downloads, per your usage declaration.
You will receive a message that you are approaching or have exceeded your meter download limit. To resolve this issue, amend the number of stories you have selected or request an "Other" licence to be invoiced for downloads later.
You will receive a message that you selected one or more stories that are outside of your subscription. To resolve this issue, amend the number and/or type of stories you have selected or request an "Other" licence to be invoiced for downloads later.
A screener request is a request for a preview/demo version of the footage that is frame accurate, low resolution and embeds the AP watermark, story number and BITC counter in the footage. A master request is a request for the essence footage, which is the clean, high-quality version of the video without the embedded AP watermark, story number and BITC counter. Video editors will use this version to incorporate into their final video productions. In addition, a master request must have an associated Sales-approved licence before the footage is made available.
You can receive requested footage via either online download, pickup from AP (Collection), AP courier to your location, your own courier from AP to your location (Client Courier), the post office (Post) or other delivery means (Special Delivery/Signed for within Europe). Stories with the NOT DIGITISED thumbnail require special approval from Sales to digitise the story.
Click Order History from any site page at top right. The Order History page provides a complete history of all footage and licence requests.
When footage is ready to download, click
Select a request status or request type (depending on whether you are viewing footage (downloads) or licence requests) from the Filter by menu at top right. In addition, you can also filter requests by their associated Licence or Production using the filter menus at left. There are several reasons why your request may be denied. A common reason is an existing conflict between your licence and the requested footage rights. Please contact your Sales representative to find out specifically why your request was denied. Declaring Story UsageWhen we approve your requested licence, it will be subject to the licence terms that have been specified by AP Archive. After downloading footage from an approved licence, you must inform your Sales representative of which stories you used in your Production and the combined duration of the footage clips. We will use this information to update your licence and for billing purposes, as necessary. Declaring usage is only required for footage requested from "Other" licences; usage is not required for footage downloaded using subscription or meter licences.
The Declare button turns red if you have not declared usage one month past the licence approval date.
No. You do not need to declare usages for these types of licences. The usage has already determined per the terms of your AP Archive agreement.
Yes. You still need to declare usage, whether you used the footage or not. It is the only way to remove the Declare button beside the licence entry on the Order History's Licence tab. If you did not use the downloaded footage, select all stories in Step 1; then select 0 for HH, MM and SS in Step 2.
You can only submit usage for a licence once. If necessary, call your Sales Representative to reject the usage so you can resubmit your usage declaration. Contacting Support
For general enquiries, email info@aparchive.com. To contact a member of the Sales team for your region, see Contact Us.
To comment on this FAQ, send an e-mail message to documentation@ap.org. |
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